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Wellville & Co. has partnered with Crystal Tech, one of the
most trusted names in e-commerce and Web-based technology. Crystal
Tech respects the privacy of Wellville & Co. customers. Any
and all information collected at this site, within the Wellville
& Co. Commerce Network Server (WCNS) and the Database Security
System (DSS), is held with the utmost care and will not be used
in ways not consented to.
What Information do we collect? How do we
use it?
When ordering from our site, Wellville & Co. must collect the
purchaser’s name, email address, mailing address, credit card
number, and expiration date. This allows us to process and fulfill
orders and provide notification of the order status.
When entering a contest, sweepstakes or other promotional feature,
Wellville & Co. may ask for the entrant’s name, address
and email address in order to administer the contest and notify
winners.
Wellville & Co. may use the information we collect to notify
our partners’ customers about important functionality changes
to the Web sites and/or special offers. For any purchaser who does
not want to receive this information, please refer to the detailed
instructions included in every offer.
How does Wellville & Co. protect customer
information?
Customers who buy through the Wellville & Co. system are shopping
on a secure server, which encrypts all of the customer’s personal
information including name, address and credit card number. Encryption
ensures that no one can access or use personal information in an
unauthorized manner.
A clear opt-out option is available on any customer-service or client
e-mail Wellville & Co. sends.
Wellville & Co. commerce system was developed in-house with
security as it's number one priority. Wellville & Co. DSS is
designed so that there is no direct access to the commerce database
– all transactions are controlled through a single entry point.
In essence, the DSS is a gatekeeper which controls the flow of information
between the commerce database and the end-user. This single entry
point allows Wellville & Co. to maintain the tightest access
control – eliminating (rather than closing) the backdoor.
Wellville & Co. has made an investment in protecting its clients
and customers’ information utilizing the following technologies:
Firewall
Firewalls allow the use of authenticated access and can prevent
certain types of traffic from entering the private network. Customizing
the firewall according to the network topology is essential to having
a useful firewall protection mechanism.
SSL (Secure Socket Layers)
Because we accept sensitive information from end-users such as passwords
and credit card numbers, Wellville & Co.’s site uses SSL.
This logic encrypts the data being sent to the server from the browser
using high-level encryption technology. Once the data is received
from customers on the Wellville & Co. Network, it may be required
that the data be maintained for a certain period of time inside
our private network. Encrypting the data means it cannot be viewed
in plain text.
What about cookies?
"Cookies" are small pieces of information that are stored
by your browser on your computer’s hard drive. Wellville &
Co.’s cookies are used only to identify the customer, not to
identify any specific customer traits. This allows us to maintain
consistency in the shopping basket and enable a more pleasant shopping
experience. Wellville & Co.
Privacy Guarantee
Wellville & Co. will never rent or sell our customer’s information
to third parties. Your Consent
At Wellville & Co., we believe in permission-based, email marketing.
That's why:
- every order placed on a commerce site within the Wellville &
Co. network provides the customer with the opportunity to notify
us whether or not they would like to receive future information,
special offers, and communications via email.
- every email served by Wellville & Co. on behalf of our clients
contains an opportunity for the customer to decline future communications.
- client-specific and network-wide suppression files are maintained
at Wellville & Co. to ensure that only those customers interested
in receiving communications do so.
- at any time, 24 hours a day and seven days a week, a customer
may call Wellville & Co. customer service toll free at 1-800-977-9010
and ask to be removed from future client emails.
If we decide to change our privacy policy, we will post those
changes on this page so that you are always aware of what information
we collect, how we use it, and under what circumstances we disclose
it.
Wellville & Co. welcomes your questions and comments about privacy.
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